Show off your customer service skills in an award-winning travel company.
Want to work with an award-winning and quickly expanding company? Got customer service skills so good even Basil Fawlty would be impressed? Come and work for us.
We’re a UK-based online travel agent specialising in camping and caravanning, and we have an immediate vacancy for an exceptional French-speaking customer service agent to join our friendly team.
Main duties will include:
You’ll be working closely with our account management team, and be on the lookout for improvements to make our processes slicker and our customers happier. We’re looking for someone who wants to be part of a forward-thinking company and who wants to take a big part in helping us continue to establish Pitchup.com as a modern, creative brand.
Given the booking patterns of our customers, the role will require a minimum 35 hours a week 2pm to 10pm (UK time) and some weekends.
The post is for immediate start and is primarily based at our office in Chiswick (nearest transport: Gunnersbury, Kew Bridge). You'll be able to work from home outside office hours.
We expect the role to last until the season ends in September. However, there will be opportunities in similar roles (employed and contract) for the right candidate during the autumn/winter.
We're looking for a meticulous, flexible individual, able to prioritise based on company needs while meeting tight deadlines. The successful candidate will meet the following criteria:
Package: hourly rate of £12-14 per hour
Hours: minimum 35 hours per week 2pm to 10pm (UK time) and some weekends